Shipping & Returns
Shipping
Processing Time:
All orders are processed within 1-3 business days.
Shipping Methods:
We offer standard and express shipping via DHL and FedEx.
Shipping Costs:
Shipping cost is calculated at checkout. We offer free shipping on orders over $500. Gold piece shipments will be insured.
International Shipping:
We ship to most countries. International shipping costs and times vary by location.
Returns & Refund Policy
Return Period:
We accept returns within 30 days of receiving the order.
Return Conditions:
Products must be unused and in their original packaging.
Return Process:
Contact our customer service at hello@vita-empower.com to initiate a return. We will provide you with a shipping label.
Refunds:
Refunds will be processed within 5-7 business days after we receive the return. The refund will be made to the original payment method.